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Best Practices for Identifying High-Risk Discharges

Posted by Michael Watson on October 23, 2018

Female doctor discussing options with a senior couple in a hospital room

Whether a senior is being discharged from a hospital or a rehabilitation facility, it’s important to identify signs of a high-risk discharge. With about 20% of seniors readmitted to the hospital within 30-days of discharge, each senior’s health should be evaluated, and seniors whose health is most at risk after discharge should be given special consideration before release.  

Here are some best practices to identify high-risk discharges and to prepare seniors and their families for discharge.

Warning Signs of a High-Risk Discharge

Each senior may have some health risks upon being discharged. This is an unavoidable aspect of leaving constant care and being sent home. However, some seniors may have higher health risks than others. Here are some signs of a high-risk discharge:

  • Multiple chronic disease diagnoses
  • Undergone of certain medical procedures
  • Previously re-admitted to the hospital within 30 days after discharge
  • Lack of family or companion support
  • Lack of transitional care
  • Difficulty executing or understanding discharge instructions
  • Lack of transportation
  • Inability to obtain medications or effectively manage medications
  • Poor cognitive status
  • Low activity level and functional status

While each element on this list can indicate a high-risk discharge, the first 2 items may be the most indicative of a senior's status. Seniors with multiple chronic diseases and seniors who have undergone some medical procedures are at a higher risk for readmission within 30 days. 

Here are national estimates based on 30-day readmission rates for specific procedures and diagnoses. 

By Procedure By Diagnosis

29%  Kidney transplant
29%  Ileostomy and other enterostomy
23%  Amputation of lower extremity
19%  Heart valve procedures
19%  Debridement of a wound, infection, or burn

32%  Sickle cell anemia
32%  Gangrene
25%  Congestive heart failure
22%  Schizophrenia
22%  Acute and unspecified renal failure

To help families recognize that a loved one is a high-risk discharge, consider sharing our 10 Warning Signs Handout, which is a simple checklist to determine if a senior needs extra care. If a senior meets at least 3 of the criteria on the checklist, they may need additional care and attention after being discharged. 

Process for Safe Discharge

While discharging seniors is a complex process already, there are some steps that families should take to make sure seniors get the care they need to avoid further injury or readmission.

Determine a high-risk discharge.

Family members can utilize the warning signs above and the 10 Warning Signs Handout to determine if their loved one is a high-risk discharge.

Identify whoever oversees a senior’s discharge.

This individual at the hospital or rehab facility your loved one is at may have the title of "Social Worker" or "Case manager." Begin discussing your loved one’s care with them as soon as possible. Don’t wait until the last minute! 

Social workers or case manager will be able to discuss options for care upon discharge, as well as what is or is not covered by insurance. Before discharge, confirm care instructions and review special medication instructions, therapy exercises, dietary restrictions, etc.

Know your care options and plan for life after discharge.

Once a high-risk senior is discharged, they often need extra assistance. There are several options available, and seniors and their families should explore all of them.

Here are some senior care options to consider:

1. Family support network. Don’t hesitate to reach out to family members and close friends. They can take shifts to help their loved one. Caregiving is often a rewarding experience for the family caregiver, although it can be a stressful responsibility

2. Senior care service. If family doesn’t live nearby or isn’t available, consider hiring a senior care service. Professional caregivers can come into the home to assist with personal care, meal preparation, or medication reminders.

When hiring a caregiver, we recommend using a service instead of an individual. Senior care agencies provide pre-screened, bonded, and insured caregivers to give you peace of mind. Additionally, if a caregiver is sick, an agency can provide a backup caregiver to step in.

At Caring Senior Service, we hire caregivers with a CNA license or at least 1 year of experience working in senior care. We conduct a thorough interview and background check for each caregiver. Learn more about how we carefully select our caregivers.

3. Use technology. Tele-health monitoring can help family members and health professionals check in with seniors after they have been discharged. Utilize text messages, phone calls, Skype calls, or patient portals to communicate with seniors and their family members. These tools can help alert you of potential problems or changes in health.

At Caring Senior Service, we provide each senior with a pre-programmed tablet that has our Tendio software. This software allows us to empower senior, improve patient-provider communication, and enhance family support. The software allows for direct messages and video communication to keep everyone up-to-date on a senior’s status.

By successfully identifying high-risk discharges, families can help their loved ones recover safely and avoid readmission. 

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Michael Watson Blog Author

Topics: Hospital, Rehabilitation

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