I’m Cathy Trlica, the owner of Caring Senior Service of New Braunfels. I have over 30 years of experience in various roles in the healthcare industry, including physician practice management to directing the support of the regional network of a large insurance company. But I always wanted to open a home care business in memory of my grandmother, who had to go to a facility and promptly passed away because of her desire to remain at home. She was very involved with older people, and I grew up around them. After seeing the success of Caring Senior Service, I decided to join the Caring family. I love being able to bring joy to seniors and make a positive difference in their lives. The wisdom and life experiences they share are inspirational! My team and I work hard to provide GreatCare® to every senior we serve.
The Caregiver is the backbone of Caring Senior Service. So, joining our team of caregivers means being the best of the best. This is because we only hire caregivers that express a passion for serving others. We know that having this quality is equally as important as having the required work experience. In addition to hiring with an eye for passion we only hire caregivers with at least one year experience working with seniors or those who have a CNA license.
The Care Manager has a great job. It starts from the very first visit with a client. Getting to know the client is very important to the Care Manager. It helps her pick the right caregivers to deliver care. The Care Manager makes sure the best caregiver is matched based on skill, experience, and personality. Once care starts the Care Manager makes regular visits to the home to make sure the care plan remains up to date and that everyone is happy with care.
The Agency Director makes sure each and every client receives GreatCare®. She manages the rest of the team so that our clients get the best possible service day or night. She does this by making sure the steps in our GreatCare® method are followed by everyone on the Caring team. With over 25 years helping seniors remain home we’ve learned that it’s our method that makes the difference. The Agency Director has the important responsibility of making sure that the statement “We provide GreatCare®” is not just what we say it’s what we do.