I am writing this letter to tell you how pleased I was with the service you provided for my mother, Deborah "Sissy" Allen. My mom's health started to deteriorate, and she was in and out of the hospital and nursing home. I decided to bring her home and needed help badly, being an only child. Feeling funny about letting in a stranger while I was away for work or errands and the care I would receive for my mother I really didn't now what to expect.
The director, Nancy came and met with me at the home and did an assessment of not only the home but my mom's personality and likes, dislikes to assign the right nurse to companion her. When my mother came home, Nancy, the nurse Tiffany Bushrod, and the owners of the company came out to all meet her and make sure I had everything that was needed. The owners personally went out to get distilled water for the oxygen machine that the hospice company neglected to tell me about. I had several issues with that particular hospice company, but Caring Senior Service stuck by my side and helped me through it all.
I have to say what a wonderful job Nancy did in pairing the right nurse with our family. Tiffany was a perfect fit, and it seems [like] I have known her forever! I was comfortable and felt at ease. Though my mother only hung on for 2 whole days and 1 morning, I got her home and at peace. The service they provided made my mother pass with dignity, caring, and respect, and I know she is at peace and I made the right decision in trusting in them.
I would recommend Caring Senior Service 100% to anyone that is in need to help care for a loved one. Nancy still checks up on me to see how I am doing and if I need to talk to someone even though their service is done, and that speaks volumes! Caring is just what this company does; they care!!! With all the up and downs, ins and outs of the stress that my mother and I endured with the hospitals, nursing homes, and hospice company, I wish I would have called Caring Senior Service from the beginning. I cannot say enough how much I appreciate them and the wonderful service they give.
Thank you from the bottom of my heart.